Privacy Policy
Shea’D Skin Rituals | Effective August 14, 2026
Your privacy matters to us. This Privacy Policy explains how Shea’D Skin Rituals collects, uses, discloses, and protects personal information when you visit sheadessentials.com, purchase our products, create an account, subscribe to marketing communications, contact us, or otherwise interact with us.
1. Scope
This Policy applies to personal information handled through our website, online store, email program, customer-service channels, and related services (collectively, the “Services”). It does not apply to third-party websites, applications, or services that maintain their own privacy policies.
2. Personal Information We Collect
Depending on how you interact with us, we may collect the following categories of personal information:
Identifiers and contact information, such as your name, email address, telephone number, billing address, shipping address, and account username.
Order and transaction information, including products purchased, order history, discounts used, delivery status, returns, refunds, and limited payment-related details. Payment card information is processed by our payment providers and e-commerce platform; we generally do not receive or retain complete card numbers.
Account and preference information, such as saved items, product preferences, communication preferences, reviews, survey responses, and loyalty or promotional activity.
Communications, including messages, inquiries, customer-support requests, reviews, and other content you submit to us.
Device and online activity information, such as IP address, browser and device type, operating system, referring pages, pages viewed, links clicked, approximate location derived from IP address, access times, cookie identifiers, and interactions with our website and marketing emails.
Inferences, such as likely product interests or shopping preferences derived from your purchases or website activity.
Any other information you voluntarily provide.
3. How We Collect Information
We may collect personal information:
Directly from you when you place an order, create an account, join our email list, submit a form, write a review, enter a promotion, or contact us.
Automatically through cookies, pixels, tags, software development kits, server logs, and similar technologies.
From service providers and business partners, such as our website host, e-commerce platform, payment processors, shipping providers, analytics providers, advertising partners, social-media platforms, and email-marketing provider.
From publicly available sources or when another person submits information on your behalf, such as when purchasing and shipping a gift.
4. How We Use Personal Information
We may use personal information to:
Operate, maintain, personalize, and improve the Services.
Process payments, fulfill and deliver orders, provide order updates, manage returns or refunds, and maintain transaction records.
Create and manage customer accounts.
Respond to questions, provide customer service, and communicate about the Services.
Send newsletters, product announcements, launch updates, promotions, and other marketing communications, subject to your choices and applicable law.
Measure website and campaign performance, understand customer interests, and improve our products, marketing, and customer experience.
Detect, investigate, and prevent fraud, misuse, security incidents, prohibited activity, and violations of our terms.
Comply with legal obligations, enforce agreements, establish or defend legal claims, and protect the rights, safety, and property of Shea’D Skin Rituals, our customers, and others.
Carry out another purpose disclosed to you when the information is collected or with your consent.
5. How We Disclose Personal Information
We may disclose personal information to the following categories of recipients when reasonably necessary for the purposes described above:
Service providers that support website hosting, e-commerce, payment processing, order fulfillment, shipping, cloud storage, customer service, analytics, advertising, email delivery, security, fraud prevention, accounting, and professional services.
· Advertising, analytics, and social-media partners that help us measure activity or deliver and evaluate advertising, subject to applicable law and your privacy choices.
Government authorities, courts, law enforcement, regulators, or other parties when disclosure is required by law or reasonably necessary to protect rights, safety, or property.
Parties involved in a merger, financing, acquisition, reorganization, sale of assets, bankruptcy, or similar business transaction or evaluation.
Other parties at your direction, with your consent, or as otherwise disclosed when the information is collected.
We do not sell personal information for money. Some privacy laws may define certain advertising-related disclosures involving cookies or similar technologies as a “sale,” “sharing,” or processing for targeted advertising. Where applicable, you may opt out as described in Section 9.
6. Cookies and Similar Technologies
We and our service providers may use cookies, pixels, tags, and similar technologies to keep the website functioning, remember preferences, understand website use, measure marketing performance, help prevent fraud, and support advertising. These technologies may be categorized as essential, functional, analytics, or advertising technologies.
You can control certain cookies through any cookie-preference tool made available on our website and through your browser settings. Blocking some cookies may affect website functionality. Browser-based opt-out signals, such as Global Privacy Control, will be recognized where required by applicable law and technically supported.
7. Email Marketing
If you subscribe to our email list, we may send launch announcements, product news, promotions, and related marketing messages. You may unsubscribe at any time by using the unsubscribe link in an email or contacting us at the address in Section 14. Unsubscribing from marketing does not prevent us from sending non-promotional messages relating to transactions, orders, accounts, security, or customer service.
8. Data Retention and Security
We retain personal information for as long as reasonably necessary to provide the Services, complete transactions, maintain business and tax records, resolve disputes, enforce agreements, comply with law, and fulfill the purposes described in this Policy. Retention periods vary based on the type of information, the relationship involved, and legal or operational requirements.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.
9. Your Privacy Choices and Rights
Depending on where you live and subject to legal exceptions, you may have the right to:
Confirm whether we process your personal information and access that information.
Correct inaccurate personal information.
Request deletion of personal information.
Obtain a portable copy of certain personal information.
Opt out of targeted advertising, the sale of personal information, or certain profiling.
Withdraw consent where processing is based on consent.
Appeal our decision regarding a privacy request, where applicable.
Receive equal service and pricing and not be discriminated against for exercising applicable privacy rights.
To submit a request, contact us using the information in Section 14 and describe the right you wish to exercise. We may take reasonable steps to verify your identity and authority before fulfilling a request. An authorized agent may submit a request where permitted by law, but we may require proof of authorization and identity verification. We will respond within the time required by applicable law.
10. Maryland and Other U.S. State Privacy Rights
Residents of Maryland and other states with comprehensive privacy laws may have additional rights, depending on whether the relevant law applies to Shea’D Skin Rituals and the particular processing activity. These rights may include access, correction, deletion, portability, and the ability to opt out of targeted advertising, sale, or certain profiling. Maryland residents may also have the right to obtain a list of categories of third parties to which personal data has been disclosed, where required by law. Requests and appeals may be submitted using the contact information in Section 14.
11. Children’s Privacy
The Services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information online from children under 13. If you believe a child under 13 has provided personal information to us, please contact us so we can review and, when appropriate, delete it.
12. Third-Party Services and Links
The Services may contain links to or integrations with third-party websites, social-media platforms, payment services, or other services. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing information.
13. Changes to This Privacy Policy
We may update this Policy periodically. We will post the updated version on the website and revise the effective date above. If required by law, we will provide additional notice or obtain consent before a material change takes effect.
14. Contact Us
For privacy questions, requests, or appeals, contact:
Shea'D Skin Rituals Incorporated
Email: privacy@sheadessentials.com
Mail:
Website: https://sheadessentials.com